Bachelor In Electronics Engineering

Senior Integrated logistics Support Engineer (Sr. ILS Engineer)

1. Plan and oversee maintenance activities, spare parts provisioning, and lifecycle support to ensure system reliability and readiness
2. Develop, review, and maintain ILS documentation, including IPCs, LSAs, and technical manuals, in line with OEM and organizational standards
3. Coordinate with OEMs, vendors, and cross-functional teams to align logistics planning with operational requirements
4. Support training programs and knowledge transfer activities to enhance operational and maintenance capabilities
5. Contribute to long-term sustainability by integrating logistics planning with configuration management and reliability analysis

Quality Assurance tech Engineer

1. Pioneered to Led the testing for Android 14 at Sparx Mobile, ensuring optimal performance and seamless functionality across devices.
2. Provided comprehensive technical support to internal teams and external partners, efficiently resolving software and hardware issues.
3. Managed end-to-end issue resolution, including bug tracking, logging, Y-Log analysis, and post-launch fixes via OTA updates.
4. Conducted thorough testing of device features, applications, and value-added services, as well as compatibility with accessories like smartwatches and Bluetooth devices.
5. Coordinated with the Chinese team via WeChat for regular updates on device hardware and software, ensuring smooth communication across teams.
6. Performed firmware flashing of handsets using flashing tools, ensuring devices were updated and fully functional before market launch.
7. Reported detailed test analysis, including bug identification and troubleshooting, to support management decisions and work closely with the ODM team to implement fixes.
8. Led special assignments for specific models, overseeing the full testing lifecycle from flashing to launch, and provided hardware support to engineers as needed.

Production Engineer

• Led the line management of the assembly line, closely observing the QC-II process to understand mobile assembly and the transfer process to the Aging room for functional testing before proceeding to QC-II and then packaging.
• Pioneered in Introducing a standardized system for managing inventory mobile data in the Aging room, ensuring accurate tracking of mobiles and monitoring all devices in the Manufacturing Execution System (MES).
• Earned the title of Best Floor in the first month for efficient mobile production, completing all Work Orders (WO) from MES and Material Orders (MO) from Kingdee, achieving zero pending phones.
• Mastered the functionalities of Kingdee and MES, navigating WOs and MOs, and keeping line workers informed and updated.
• Trained and motivated over 100 workers for smooth production, fostering teamwork, maintaining line decorum, and educating on 5S, 4M, and 1E methods for optimal production efficiency.

Sales Trainee Officer

• Developed a deep understanding of various sales strategies, improving my approach to converting leads into opportunities and finalizing sales.
• Managed the complete sales process from initial lead to opportunity conversion and successful sale, ensuring a smooth customer experience.
• Gained extensive knowledge of solar panels, batteries, and inverters, focusing on their life cycles and durability.
• Conducted site visits for solar panel installation, assessing locations to optimize solar energy capture.
• Utilized systems to sketch solar panel implementation on roofs or designated areas, determining the optimal placement and quantity of panels based on customer needs.
• Coordinated post-sale activities, reassuring customers that their systems were monitored by the Network Operating Centre (NOC) for optimal performance.
• Conducted training sessions and visited communities to explain the benefits of Smart Solar Solutions to potential buyers.
• Achieved a notable sale of a 10 KW Smart Solar Solution, complete with installation and net metering system integration.
This role enhanced my expertise in solar energy solutions and sales, contributing to significant professional growth.