Reuben Thomas Franklin

Supply Chain Specialist

Phone: 300 8260211

Sector: Supply Chain & Logistics

Salary: 200,00000000.00PKRs / Monthly

(Age: 41 years)

Flat no 301 safety pride cantt station, 74900 Member Since, September 23, 2025

About Reuben Thomas Franklin

Gender Male
Job Fuction Supply Chain & Logistics
Academic Level Degree Bachelor
Degree Title Bcom
Start Date 10-05-2001
End Date 31-08-2006
Viewed 48

About me

I am writing to express my interest in the position of Assistant Manager Procurement at your esteemed organization. With a Bachelor of Commerce degree and 19 years of progressive experience across customer service, logistics, operations, and team leadership, I bring a comprehensive skill set aimed at driving supply chain efficiency and operational excellence.

In my current role as a Supply Chain Specialist, I continue to enhance process efficiency and foster cross-functional collaboration. Throughout my career, I have held diverse roles—including Customer Support Consultant, Key Accounts Manager, Operations Manager, Logistics Executive, and Assistant Manager – Project Forwarding and Customer Services—each of which has contributed to my strong capabilities in leadership, stakeholder engagement, and problem-solving.

I have successfully led initiatives to improve service delivery, streamline logistics operations, and boost client satisfaction. Working in dynamic, fast-paced environments has deepened my commitment to continuous improvement and team development.

I am confident that my background and results-driven approach would add value to your logistics operations. I would welcome the opportunity to further discuss how my experience aligns with your organizational goals.

Thank you for your time and consideration. I look forward to the possibility of contributing to your team.

Education

2001 - 2006
University of Karachi
Bachelor of Commerce

I have passed my BCom from university of Karachi

Experience

2025 - Present
BELE Chemical
Supply Chain Specialist

Created purchase orders based on inventory needs.
Managed customer sales orders, shipment booking (vessel, rail, road), and documentation.
Coordinated with suppliers for product readiness and logistics scheduling.
Oversaw invoicing, AR tracking, and payment follow-ups.
Generated weekly overdue payment reports and daily inventory valuation reports.
2023 - 2024
SIBISOFT – A NorthStar Company
Customer Support Consultant

Handled inbound customer support calls, ensuring prompt issue resolution and professional service.
Logged each customer interaction by creating detailed support tickets and providing reference numbers.
Collected and recorded new employee details, including official email, direct contact number, and designation, for system onboarding.
Responded to support tickets submitted via email and made outbound calls when needed to clarify issues and offer the most effective solutions.
Identified development or programming-related issues, created specialized tickets, and ensured continuous follow-up until resolution in collaboration with the development team.
2022 - 2023
BSL Private Limited
Key Accounts Manager – Secondary Distribution

Managed key operational functions, including driver scheduling, vehicle maintenance, fuel tracking, and time-sensitive deliveries.
Ensured daily driver availability and coordinated with supervisors and drivers for timely loading and distribution.
Conducted end-of-day vehicle inspections to prevent operational delays.
Monitored and responded to incidents involving accidents, breakdowns, and theft in coordination with account supervisors.
Oversaw preventive vehicle maintenance as per schedule and ensured operational readiness.
Prepared purchase orders for safety equipment, tires, batteries, and spare parts as per operational needs.
Ensured accurate and timely submission of bills and client documentation.
Recruited and outsourced staff, vehicles, and equipment based on client requirements.
Handled administrative duties related to procurement, fleet maintenance, and support operations.
2019 - 2022
Human Resource Bureau (Division of BSL Private Limited)
Manager Operations

Oversaw daily logistics operations including coordination with supervisors and drivers to ensure timely loading and offloading of Tank Lorries (TLs).
Maintained strong follow-up on incidents such as breakdowns or accidents and communicated resolutions in real-time.
Collaborated closely with the in-house logistics team to address overnight operational issues.
Maintained daily communication with Hascol Petroleum Limited (HPL) officials via WhatsApp for status updates and coordination.
Provided trip and miscellaneous expense funds to teams at Port Qasim and Sadiqabad offices.
Ensured adherence to all operational protocols and compliance guidelines outlined by HPL.
Verified Proof of Deliveries (PODs) against set Standard Operating Procedures (SOPs) in the ERP system.
Processed trip-related expenses and prepared billing documentation for timely submission to HPL.
Liaised with HPL’s billing department to resolve invoicing discrepancies and ensure smooth payment cycles.
Monitored and followed up on outstanding receivables from HPL.
Managed procurement and administrative functions including the purchase of batteries, tires, safety equipment, vehicle filters, and route permits.
Led recruitment processes for HRB operational and administrative staff.
2018 - 2019
AK Transport Company
Manager Key Accounts (Head of Regional Office – Karachi)

Ensured vehicle availability aligned with customer requirements to maintain seamless logistics operations.
Coordinated and followed up with dedicated vehicle drivers to guarantee timely loading and offloading.
Managed recruitment and staffing needs for the Karachi regional office in accordance with company policies.
Controlled and optimized expenses related to vehicle maintenance, fuel, and driver allowances.
Oversaw daily operational activities including driver expenses, diesel consumption, and vehicle upkeep.
Developed and expanded businesses by managing existing accounts and securing new opportunities.
Maintained strict follow-up with drivers to address accidents, breakdowns, and other operational challenges.
Manage recovery processes for outstanding payments from customers as directed by Head Office.
Utilized E Drive vehicle tracking system to monitor in-transit shipments and address delays proactively.
Collaborated with billing executives to resolve invoice discrepancies and ensure timely billing.
Ensured compliance with customer guidelines and service standards throughout operations.
Handled administrative responsibilities including procurement of vehicle batteries, engine oil, tires, spare parts, and managing vehicle registrations, certifications, permits, and insurance renewals.
2017 - 2017
English Biscuit Manufacturers (EBM)
Logistics Executive

Ensured availability of vehicles to meet logistics and transportation demands.
Conducted annual evaluations of logistics costs by comparing budgeted versus actual expenditures.
Managed timely inter-warehouse and primary transfers to maintain smooth supply chain operations.
Coordinated labor availability to support logistics activities effectively.
Monitored and audited fuel card usage to ensure efficient and authorized utilization by transporters.
Followed up on logistics-related incidents including damages, claims, and accidents to mitigate risks.
Processed vendor payments in accordance with contractual agreements and company policies.
2009 - 2009
Agility Logistics (Pvt) Limited
Assistant Manager Customer Services – Afghan Trade Transit Department

Maintained and updated In Transit Vehicle (ITV) reports covering empty, export, and import containers.
Managed communication with clients regarding shipment delays.
Ensured accurate and timely reporting to customers.
2009 - 2017
Agility Logistics (Pvt) Limited
Assistant Manager – Project Forwarding

Managed bids, proposals, and logistics schedules for timely delivery to production sites.
Coordinated with customers and vendors for inbound/outbound shipments, including customs clearance and warehousing.
Ensured vehicle maintenance and driver compliance with safety protocols (PPE, equipment).
Maintained documentation for orders, pricing, and contracts; prepared daily shipment reports.
Supported major clients like BHP Billiton, ARL, PPL, PARCO, GEPCO, and others.
Led special projects including vessel discharge and handling of oversized cargo for key clients.
2009 - 2009
Agility Logistics (Pvt) Limited
Assistant Manager Customer Services – Afghan Trade Transit Department

Maintained and updated In Transit Vehicle (ITV) reports covering empty, export, and import containers.
Managed communication with clients regarding shipment delays.
Ensured accurate and timely reporting to customers.

Expertise

Logistics

Transport Management

Languages

English

Proficient

Skills

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Education

Skills

Communication

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About Reuben Thomas Franklin

About me

Education

Bachelor of Commerce

Experience

Supply Chain Specialist

Customer Support Consultant

Key Accounts Manager – Secondary Distribution

Manager Operations

Manager Key Accounts (Head of Regional Office – Karachi)

Logistics Executive

Assistant Manager Customer Services – Afghan Trade Transit Department

Assistant Manager – Project Forwarding

Assistant Manager Customer Services – Afghan Trade Transit Department

Expertise

Languages

Skills

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