About Raja Muhammad Ishaq

  • Gender  Male
  • Job Fuction  Supply Chain & Logistics 
  • Academic Level  Master’s Degree
  • Degree Title  MBA
  • Start Date  01-07-2004
  • End Date  01-07-2006
  • Viewed 54

About me

Senior Supply Chain and Procurement Executive with 18+ years of leadership experience driving transformation, resilience, and operational excellence across procurement, planning, logistics, and customer supply chain. Proven success in leading large-scale teams and delivering PKR 1.5B+ in sustainable cost savings through strategic optimization and innovation.

At Nestlé Pakistan, managed end-to-end supply chain operations across Pakistan and Afghanistan, leading initiatives in logistics network redesign, warehouse modernization, and process improvement to enhance productivity, service reliability, and sustainability performance. Skilled in aligning supply chain design with business growth, P&L impact, and ESG objectives while leveraging digital tools such as SAP, TMS, WMS, and Power BI for data-driven decision-making.

Recognized for building agile, customer-centric, and sustainable supply chains that create long-term business value and enable organizations to thrive in dynamic environments.

Education

  • 2004 - 2006
    Lahore University of Management Sciences

    Masters in Business Administration (MBA)

    MBA from LUMS, Lahore with a concentration in Operations & Supply Chain Management.

Experience

  • 2021 - 2024
    Nestle Pakistan Ltd.

    Group Physical Logistics Manager

    Led nationwide logistics for Pakistan & Afghanistan, overseeing 600+ people, 9 warehouses, and 150+ daily shipments. Accountable for logistics P&L, digital transformation, and supply chain resilience.

    Key Achievements:
    – Reduced delivery costs by 7% via logistics network redesign and warehouse mechanization.
    – Boosted labor productivity by through Lean Six Sigma and automation.
    – Improved On-Time Delivery to 95% with digital visibility tools and logistics network design optimization.
    – Achieved 44% reduction in damages in reverse logistics, saving PKR 190M.
    – Introduced AI-driven safety systems, cutting workplace incidents.

  • 2019 - 2021
    Nestle Pakistan Ltd.

    Group Customer Supply Chain Manager

    Directed Order-to-Cash operations for 450+ customer locations across Pakistan & Afghanistan, ensuring high service levels and operational efficiency.

    Key Achievements:
    – Sustained 99% order fulfillment with 98%+ order automation.
    – Partnered with Finance & Sales to establish credit policy & collection strategies, reducing overdues by 20%.
    – Enhanced on-shelf availability to 98%, strengthening Nestlé’s partner-of-choice status.

  • 2014 - 2018
    Nestle Pakistan Ltd.

    Group Customer Services Manager

    Led customer service teams across 4 regions, serving 400+ customer locations. Focused on operational excellence and customer engagement.

    Key Achievements:
    – Maintained 99%+ customer service levels across all markets.
    – Delivered 35% productivity gains by simplifying OTC flows.
    – Optimized chilled dairy distribution, reducing distributor costs by 6%.
    – Introduced replenishment-based planning, reducing distributor inventory by 33%.

  • 2011 - 2014
    Nestle Pakistan Ltd.

    Group Demand and Supply Planning Manager

    Managed demand & supply planning for 140+ SKUs across Pakistan & Afghanistan, integrating S&OP processes with business strategy.

    Key Achievements:
    – Achieved 90%+ forecast accuracy through enhanced S&OP.
    – Rolled out Monthly Business Planning (MBP), aligning demand, supply, and commercial teams.
    – Reduced finished goods inventory by 13% while sustaining service levels.
    – Partnered with Procurement & Engineering for capacity planning & CAPEX strategy.

  • 2009 - 2010
    Nestle Pakistan Ltd.

    Procurement Manager Marketing/Media & ISIT

    Managed procurement of Engineering, Warehousing, Marketing, and IT categories across 3 factories.

    Key Achievements:
    – Transitioned Media Buying & Market Research spend (PKR 25B) from Marketing to Procurement, driving efficiency and governance.
    – First even e-auction carried out using ARIBA for trade marketing material.

  • 2007 - 2009
    Nestle Pakistan Ltd.

    Transport Executive

    Responsible for daily transport scheduling and planning to ensure seamless arrival, loading and dispatch of vehicles for a 3-shift operation across 3 warehouse locations.

    Key Achievements:
    – Redesigned finished goods transport model, cutting distribution costs by 13% (PKR 110M).
    – Review & redesign of the distribution network (DNR project) to re-evaluate and optimize the warehousing footprint.

Expertise

Value Chain Optimization
Supply Chain Management
Logistics Management
Change & Transformation Leadership
S&OP and Integrated Business Planning
Vendor/Supplier Management
Cost Optimization and P&L Impact
Risk & Resilience Planning
Leadership & Organizational Development

Languages

English
Proficient
Urdu
Proficient
Punjabi
Beginner

Skills

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