MBA

I am pursuing MBA, specialization in SCM.

Bachelor of Commerce

I have passed Bachelor of Commerce from University of Karachi.

Unit Head – IT

Leadership & Strategy:
• Direct IT operations for 3 manufacturing entities with 300+ end-users, managing $100K annual budget.
• Spearhead digital transformation initiatives aligned with corporate 20-year growth strategy.

IT Operations:
• Manage hardware and software maintenance, provide resource planning recommendations, and ensure optimal access to technology services.
• Develop and implement policies and procedures.
• Design, and implement the core IT infrastructure.
• Enhance the unit network backbone from UTP by deploying Optic Fiber.
• Ensure optimal networking and LAN connectivity, including fiber/radio MPLS links between units and the head office, minimizing downtime.
• Managing multiple servers, virtual machines, firewall, core & access layer switches, & backup solutions.
• Leading internal IS Audit and implementing best practices.
• To suggest and manage hardware specification by reviewing requirements and manage hardware inventories.
• Deal with IT suppliers and vendors.
• Managing annual & special IT Budgets.

Key Achievements:
• ERP Modernization:
o Leading the GAP Analysis for migration from MS Dynamics AX 2012 to Oracle Fusion Cloud.
o Leading the implementation of Decibel HRMS.

• Infrastructure Upgrade:
o Deployed 10km fiber-optic backbone network, improving data transfer speeds by 300%
o Implemented Huawei Cloud DR solution, achieving 99.99% uptime SLA.
o Upgrade the latest Huawei Core & Access Layer Switches.
o Implemented NAS Backup Solutions.
o Upgrade Datacenter to Tier-3 with redundant Power Supplies, Cooling Units, Fire Suppression System (NOVEC-1230).
o Upgrade CCTV Network with 100+ CCTV Cameras (Fixed + PTZ). Establish CCTV Control Room.

• Security Enhancement:
o Conducted enterprise-wide Vulnerability Assessment & Penetration Testing, patching 150+ critical vulnerabilities.
o Established ISMS framework compliant with ISO 27001 standards.
o Implement LogRhythm SIEM solution that consolidates log management, security analytics, and endpoint monitoring/forensics to detect threats and minimize risk exposure.
o Implement Fortinet OT Firewall in compliance of NEPRA Regulations.

Team Management:
• Mentor 10-member IT team across infrastructure, applications, and helpdesk functions.

Head of IT

As a Head of IT, my major responsibility is to manage a team of IT for the group and provide leadership and assistance for delivery teams & staff in local offices.

Oversees hardware and software maintenance, offers recommendations for future planning and resource development, and ensures optimal access to and implementation of technology services and resources.

Design and enforce policies and procedures for electronic data processing, as well as the operation and development of computer systems.

ERP Implementation:
• Led SAP B1 deployment across 4 plants, completing 3-month ahead of schedule.
• Developed custom inventory optimization module, reducing stock-outs by 40%
• Implement SmartHCM solution.

IT Operations:
• Designed MPLS/SD-WAN hybrid network, cutting telecom costs by 35%.
• Virtualized 10 physical servers, improving resource utilization by 60%.
• To ensure proper Networking and LAN connectivity.
• To ensure radio connectivity between various units and to ensure minimum downtime.
• To suggest and manage hardware specification by reviewing requirements and can manage hardware inventories.
• Deal with IT suppliers and vendors. Also communicate with ERP vendor for all project related correspondence.
• Managing Annual IT Budget.

Team Management:
• Mentor 5-member IT team across infrastructure, applications, and helpdesk functions.

IT & ERP Lead

• Lead the planning and execution of ERP implementations.
• Oversee the design, configuration, and testing phases.
• Develop ERP solution practices, frameworks, and methodologies.
• Facilitate and participate in defining project missions, goals, tasks, and resource requirements; assist in resolving conflicts within or between projects and functional areas.
• Apply organizational methodologies to monitor project or departmental progress, providing corrective action and supervision when needed.
• Collaborate across departments to address challenges and drive change initiatives.
• Serve as a mentor and advisor throughout the ERP implementation process.
• Contribute to and support the staffing and recruitment process.
• Offer leadership and support to delivery teams and staff across local offices.
• Manage and maintain the ERP system to ensure it delivers accurate results and meets business requirements.
• Analyze data processing modules and identify opportunities for improvement and enhancement.
• Develop procedures and reports to detect and resolve data integrity issues.
• Adhere to a defined and agreed-upon project management methodology.
• Oversee hardware and software maintenance; recommend strategies for future resource planning and development while ensuring maximum access to and effective use of technology services.
• Create and implement policies and procedures for electronic data processing and computer systems operations and development.
• Manage relationships with IT suppliers and vendors; coordinate with ERP vendors for all project-related communications.

Manager IT

• Oversee hardware and software maintenance, provide training and consultation, and offer strategic recommendations for future resource planning and development, ensuring optimal access to and utilization of technology services.
• Plan, organize, direct, control, and evaluate the operations of information systems and electronic data processing (EDP).
• Develop and enforce policies and procedures for electronic data processing and computer systems operations and development.
• Manage the ERP system project, ensuring successful deployment and ongoing oversight.
• Monitor and resolve operational and functional issues in currently deployed ERP modules.
• Collaborate with department heads to identify and implement IT innovations and improvements.
• Manage relationships with IT suppliers and vendors; serve as the main point of contact for all ERP project-related communication with the vendor.

Manager MIS / Project Manager SAP Business One

• Analyze company business processes to implement and configure SAP Business One (including Financials, Sales, Purchasing, Inventory, and Payroll) and AgriOne (Sugarcane Accounting & Management System).
• Develop and plan strategies for the successful implementation of SAP B1 and AgriOne systems.
• Gather detailed specifications from each department to ensure all functional requirements are met.
• Conduct gap analysis to identify necessary changes to core systems; design and document integrated solutions, create test scenarios, and lead testing efforts.
• Collaborate closely with consultants and stakeholders, managing all aspects of the project lifecycle.
• Provide training and ongoing support to employees involved in system implementation and maintenance.
• Oversee the installation, configuration, administration, and management of SAP B1 and AgriOne applications and databases, ensuring full functionality of all modules.
• Design and develop custom reports using Crystal Reports.

Sr. Implementation & Support Consultant

• Led the development, planning, and implementation of the PrismERP system, including setting deadlines, assigning responsibilities, and tracking project milestones.
• Evaluated existing ERP functionalities and recommended enhancements to meet evolving organizational needs.
• Managed end-to-end implementation of new modules in PrismERP, ensuring robust operations and consistent application support.
• Directed production support activities for the existing PrismERP environment to maintain system stability and performance.
• Engaged with business stakeholders to gather requirements and effectively plan project scope, cost, resources, and timelines.
• Collaborated with development teams throughout the software development lifecycle, focusing on database design, system integration, and interface requirements.
• Participated in cross-functional project meetings to resolve issues, prioritize initiatives, and coordinate interdepartmental efforts.
• Contributed to the analysis and design of new modules and systems to support business process improvements and ERP expansion.

Consultant – Information Solutions

• Led the project management, analysis, design, implementation, and installation of Sidat Hyder applications, including Financials, Accounts Payable, Accounts Receivable, Fixed Assets, Human Capital Management, Supply Chain Management, and Mutual Funds Solution (UHA).
• Collaborated with business partners to analyze complex business processes, identify issues, and develop effective alternative solutions.
• Planned and executed system implementations, integrations, and comprehensive system and data testing.
• Participated in project meetings to address project challenges, prioritize tasks, and manage cross-functional system assignments.
• Provided technical support to customers by resolving software and hardware issues, responding to queries, recommending corrective actions, and guiding users through solutions.

Manager IT – Software

Core Business Software Implementation & IT Management
• Led the implementation and management of core business software solutions and databases, including user training and support.
 Investment & Portfolio Management System (iPAMS)
 Unit Holder Accounting (UHA)
 Financials (GL)
 Human Capital Management (Payroll)
• Acted as the liaison with software and hardware vendors to ensure optimal product performance and service delivery.
• Managed the data center, network infrastructure, and hardware operations to ensure smooth and secure IT operations.
• Developed and maintained IT policies and procedures manuals to ensure compliance and efficient operations.
• Organized and conducted internal information systems audits to evaluate security, functionality, and compliance.
• Manage contacts with the external auditors and make sure that every party is not only aware of the others work, but also well aware of areas of concern. Provide audit committee and management with an opinion on the internal controls.
• Develop IT Policies & Procedures Manuals & Technical Documentations for software.
• Dealing with vendors for both hardware & software, vendor evaluation & ratings, evaluate RFPs, purchasing of equipment, maintenance contracts are more tasks that has to perform.
• Preparing and maintaining IT Budget.

Asst. Manager – Information Solutions

ERP Implementation & Techno-Functional Consulting – Sidat Hyder Applications (SHerp)
• Led the implementation of SHerp, Investment & Portfolio & Accounting Management System, and Unit Holder Accounting, ensuring seamless integration and deployment.
• Analyzed and designed business applications and processes, applied implementation methodologies, and created technical documentation, including data and process mapping.
• Successfully implemented the Sidat Hyder suite of applications across multiple industries, including Pharmaceuticals, Textiles, Construction, Steel, Trading, Food Chains & Restaurants, Rice Processing, Mutual Funds, Bottlers & Beverages, Leasing & Modarba, Hotels & Clubs, Airlines, Ports & Shipping, and more.
• Managed the implementation of in-house developed applications such as General Ledger, Fixed Assets, Accounts Receivable and Payable, Human Capital Management, and Supply Chain Management Systems.
• Served as a Techno-Functional Consultant, leading a team of 4 consultants, ensuring effective collaboration and project delivery.
• Oversaw the design, implementation, and management of the Sidat Hyder suite for a diverse customer base.
• Analyzed business processes across value chains and documented As-Is processes, identifying operational gaps and proposing process improvements.
• Played a key role in finalizing the functional design and configuration documents (To-Be) for all modules, including Financials and Supply Chain.
• Developed a pilot environment and prepared test case documentation for system validation.
• Led project planning, assigned tasks, and provided training to ensure successful project execution.
• Delivered all modules of the Sidat Hyder suite on time, ensuring a successful Go Live and smooth post-implementation support.
• Collaborated with Software Development and Quality Assurance teams to ensure system reliability, maintenance, and new enhancements.
• Utilized extensive knowledge in data importation for reports, spreadsheets, graphs, and flow charts.
• Managed the installation, configuration, and administration of relational database management systems, including Microsoft SQL Server, Sybase, and Oracle.

Hardware Consultant

PC Hardware & Networking Specialist
• Provided PC hardware and maintenance services.
• Performed hardware maintenance, including troubleshooting and repairs to ensure smooth operation of systems.
• Assembled PCs, ensuring optimal hardware configurations and functionality.
• Managed networking tasks, providing support and ensuring network connectivity and security.

Exceptional Team Leader

I got this title for my extraordinary performance and leading the team