BS. Electronic Engineering

Graduated in BS. Electronic Engineering

A Level

Graduated with 4 Straight A's in A Level

O Level

Graduated with 6 Straight A's in O Level

O Level

Graduated with 6 Straight A's in O Level

Head of Warehouse & Logistics

Working as Head of Warehouse & Logistics in Supply Chain Department. Here I am responsible to:

– Led warehouse operations across a 150,000+ sq. ft. multi-channel facility, managing over 50,000 SKUs and supporting both B2B and B2C fulfillment.
– Directed a cross-functional team of 150+ personnel across inbound, outbound, inventory control, replenishment, and returns, ensuring operational excellence leading to 99%+ on time order executions.
– Improved warehouse space utilization by 25% and implemented throughput planning to handle 2x seasonal load.
– Designed and deployed Power BI dashboards for real-time logistics KPIs, improving OTIF (On-Time-In-Full) delivery by 15% and reducing dispatch time by 20%. Helped in deciding order allocation to logistics partners.
– Executed PKR 12M CAPEX project for automation and racking systems, increasing picking efficiency by 18% and reducing manual errors.
– Redefined WMS processes, improving pick accuracy to 99.9% and reducing fulfillment errors by 40%.
– Planned and managed warehouse layout, inventory flows, vehicle routing, and sales event logistics.
– Oversaw non-trade procurement and CAPEX planning aligned with operational expansion goals.
– Led monthly performance reviews, identifying and closing execution gaps.
– Evaluate new inventory requirements, review space availability/constraints and take appropriate steps.
– Also responsible to plan and order capex items for warehousing operations.
– Identify areas of improvement and new solutions to deliver consistent and cost-effective logistics services.
– Regularly engaged with internal teams and external partners to drive KPI improvement and operational transparency.
– Monitored service-level KPIs and initiated action plans to improve delivery time, accuracy, and stock levels.
– Train and coach teams, building internal capability and ensuring operational readiness.
– Managed warehouse budgeting and cost control initiatives to ensure profitability while sustaining service excellence and vendor partnerships.

Senior Warehouse Manager

– Spearheaded e-commerce fulfillment across a 100,000+ sq. ft. warehouse, managing over 10,000 SKUs and 1,200 brands with 99.7% inventory accuracy.
– Led end-to-end WMS implementation, automating SKU tracking and reducing order processing time by 35%.
– Directed 3PL and last-mile logistics partnerships (Trax, TCS, CallCourier, DHL), maintaining 97%+ SLA adherence and improving delivery consistency.
– Redesigned warehouse handover and route/bin mapping processes, achieving a 30% reduction in handover time and improving dispatch throughput.
– Introduced inventory cycle counting; improved inventory accuracy to 99.7% and reduced shrinkage by 28%.
– Oversaw development and deployment of supply chain strategies to ensure timely deliveries.
– Monitored and improved KPIs including handover time, inventory accuracy, and delivery compliance.
– Establish standard warehouse practices and protocols to achieve time and cost-efficient material storage and issuance. Reduction in errors by 15%.
– Implemented barcode-based inventory system for accurate receiving and storage.
– Oversaw daily inbound logistics from suppliers via a fleet of 20+ pickups/riders, ensuring seamless intake and minimal dwell time.
– Review and implement cost saving initiatives and external benchmarking to ensure appropriate cost structures are in place and share report on weekly basis. Helped to reduce handling cost by 20%.
– Accountable for the up-to-date and accuracy of data in the Inventory Management System.
– Ensure quantity and location of materials in system are matched with their physical quantity and location through periodic physical stock checks and audits.
– Provide mentorship for the purpose of developing a continuous talent pipeline for key roles.
– Facilitate communication with all pertinent stakeholders (internal, external & HO) to understand their needs and support them in the most efficient way for the company.
– Monitored performance and implemented performance improvement plans.
– Standardized and streamlined end-to-end fulfillment and warehousing processes, aligning with best-in-class industry practices.

Warehouse and Logistics Manager (Branch Manager – Customer Service & Logistics)

Working as Warehouse and Logistics Manager- ISL HUB in Supply Chain Department. Here I was responsible to:

– Managed the company’s largest northern distribution hub (55,000 sq. ft.), processing 20,000+ cases daily and supporting PKR 600M+ monthly sales across North.
– Led a team of 110+ personnel across 3 shifts, achieving 99.99% inventory accuracy through weekly cycle audits and rigorous SAP-based inventory controls.
– Oversaw a north region fleet of 50+ trucks delivering to 13,000+ retail outlets, contributing to PKR 7.2B in annual order value.
– Reduced outbound logistics costs by 12% via route optimization, fleet scheduling, and delivery zone rationalization.
– Negotiated and managed high-performance 3PL contracts, improving KPIs and reducing turnaround time by 25%.
– Ensured on-time, in-full (OTIF) and case fill rate (CFR) performance across the supply chain in alignment with company KPIs.
– Directed inter-warehouse stock transfers across regional facilities based on demand planning and replenishment needs.
– Administered end-to-end warehouse operations including MHE oversight, vendor performance, and service-level adherence.
– Leader of Monthly Operational Reviews.
– Developed and managed logistics cost budgets, with a focus on optimizing distribution-wise expenditure.
– Controlled and reported monthly warehouse losses, sustaining 99.99% stock accuracy and minimizing shrinkage
– Negotiate rates, payment terms and enter into transportation service agreements to meet company targets.
– Delivered regular reporting on CFR, line fill rate, and order fulfillment metrics to enhance visibility and execution.
– Monitored transit times, damages, and claims, ensuring timely financial settlements and service-level compliance.
– Mentored and coached warehouse and logistics teams, building succession pipelines and improving frontline capability.
– Championed a culture of safety, compliance, and continuous improvement, maintaining alignment with HSE protocols.

Supply Chain Manager- Global Customers

Worked as Supply Chain Manager- Global Customers in Supply Chain Department. Here I was responsible to:

– Lead end-to-end supply chain operations, managing a cross-functional team of 40+ across planning, logistics, warehousing, and fleet; report directly to Head of Supply Chain.
– Achieved 15% reduction in outbound transport costs and improved own fleet efficiency by 25% through route and resource optimization.
– Plan and execute stock distribution aligned with sales forecasts, minimizing in-transit damages and stockouts across multiple warehouses.
– Drive supply planning for global retail customers, ensuring 99%+ fill rates and consistent OTIF performance.
– Strengthen through proactive issue resolution, achieving high customer satisfaction and retention.
– Lead cross-department coordination between sales, warehouse, customer service, and finance to meet service commitments.
– Analyze and implement policy improvements across customer service functions, ensuring efficiency, and cost-effectiveness.
– Resolve customer issues including delays, damages, and disputes, ensuring high service levels.
– Coordinate with warehousing teams to ensure 99%+ case fill rate and delivery accuracy for key accounts.
– Collaborate with supply planners and principals to ensure optimal inventory availability and reduce out-of-stock risks.
– Conduct performance reviews and mentor subordinates to improve execution and build leadership pipelines.
– Present performance dashboards and strategic updates in internal business reviews with senior leadership.
– Lead joint value creation projects with global customers to co-develop solutions and improve supply chain efficiency.
– Assist in budgeting and planning for key account activities; ensure execution aligns with financial targets.
– Promote and enforce compliance with safety, health, and environmental policies across all operations.

Assistant Manager Logistics and Warehouse

Worked as Assistant Manager Logistics and Warehouse in supply chain services department. Here I was responsible for:

– Managed end-to-end inventory for raw materials, semi-finished, and finished goods across dry and cold storage warehouses.
– Oversaw WMS-based warehouse operations and ensured real-time SAP updates, achieving 99.99% inventory accuracy through routine inspections and cycle counts.
– Supervised dispatch of finished goods to distributors and internal hubs, ensuring FIFO compliance and traceability per ISO 9001 & BRC standards.
– Reduced warehouse losses by 15% and ensured correct accounting of rejections/reprocessing in SAP.
– Managed a fixed cost budget of PKR 20M, monitored variances, and reported execution-to-budget monthly.
– Developed and maintained cold chain transportation for domestic distribution, ensuring integrity of temperature-sensitive products.
– Led supplier and customer relationship management, coordinating order processing, satisfaction tracking, and dispute resolution.
– Created and tracked logistics budgets by distribution channel, optimizing cost per case while meeting service targets.
– Evaluated transporters and negotiated contracts for rates, SLAs, and payment terms to align with company objectives.
– Ensured 95%+ case fill and line fill rates, monitored order serving time, and resolved transit delays or damages with financial settlement.
– Reviewed and updated SOPs to reflect operational improvements and increase customer satisfaction.
– Maintained full compliance with food safety, health, and environmental regulations across warehousing and transport operations.
– Acted as primary escalation point for warehouse and transport issues, resolving problems and providing strategic support.
– Mentored and coached warehouse teams, implemented performance appraisals, and supported talent development initiatives.