MBA (Telecom Management)

Bachelors of Engineering (electronic)

Head of Technology

Group Hea of IT and Infrastructure

s the Group Head of IT and Infrastructure, I spearhead the strategic direction and operational management of our organization’s technology ecosystem, aligning IT initiatives with overarching business objectives. My role is pivotal in driving digital transformation, ensuring our IT infrastructure is both innovative and resilient.

Core Responsibilities:

Strategic IT Leadership: Formulate and execute comprehensive IT strategies to support and enhance business operations, drive digital innovation, and facilitate technology adoption.

Infrastructure Oversight: Manage the end-to-end lifecycle of cloud solutions, data centers, and network infrastructure, ensuring scalability, performance, and security.

Team Development: Lead a high-performing team of IT professionals, fostering a culture of collaboration, continuous learning, and agile methodologies.

Vendor & Partner Relations: Oversee key relationships with technology vendors and service providers, negotiating contracts and managing service level agreements (SLAs) to optimize performance and cost-efficiency.

Budget Management: Develop and manage IT budgets, leveraging cost-effective solutions while maintaining high standards of IT service management (ITSM) and support.

With a strong track record in delivering IT projects on time and within budget, I am dedicated to harnessing emerging technologies to drive business growth, enhance operational efficiency, and ensure robust IT governance. My expertise extends to cybersecurity, data management, and IT strategy, all crucial for navigating today’s dynamic technology landscape.

Infrastructure and Operations Lead Pakistan

Infrastructure Modernization & Vendor Strategy
Led a strategic infrastructure overhaul by implementing SD-WAN and shifting I&O to a managed services model. Resulted in enhanced operational resilience, reduced downtime, and annual cost efficiencies—positioning IT as a proactive business enabler.
Conceptualized and led AMESA’s inaugural Digital Expo, an immersive technology showcase attended by executive leadership and cross-functional teams. The event spotlighted next-gen technologies and high-impact use cases, fostering a culture of innovation and cross-business collaboration.
Founded and championed ‘Beyond Sight’, a pioneering initiative leveraging assistive technology to create inclusive employment opportunities for the visually impaired within PepsiCo’s distribution network—setting a precedent for tech-enabled workplace inclusion
IT Operations
Application Support
IT Procurement
IT Financial Budgeting and Planning.
Networks and Server Infrastructure
IT Project
IT GRC and IT Security.

Program Manager Service Management

Following key areas fall under my domain

Call Centre and Back office Telephony.(Avaya)
Networks (Regional and Domestic Network)
IT Security
Systems and Servers
Data Centre
IT Infrastructure (Networks and Power)
IT Procurement
Telecom Billing
IT Support

Manager Networks & Infrastructure (Pakistan)

Project Management
Network Infrastructure
Power Infrastructure
Planning and forecasting
Telco Financials.
Budgeting
RFP/RFQ/RFIs
Fail-over Design.
Data Center Migrations/Design
Network/Network Security
Migrations/Integrations
Enterprise wide Implementations IT Product Lifecycle
Requirements Analysis
ROI Analysis
CAPEX and OPEX analysis
Project Scheduling
Testing/ Support Value-Added Leadership:
Cross-Functional Supervision
Team Building & Mentoring
Service Delivery
Client Relations and services (PRE Sales)
ICT strategy and planning
Vendor Management

Manager IT Services

Project Management:
Facility Infra Design (IT/Power)
Budgeting
RFP/RFQ/RFIs
Fail-over Design.
Data Center Migrations/Design
Network/Network Security
Migrations/Integrations
Enterprise wide Implementations IT Product Lifecycle
Requirements Analysis
ROI Analysis
CAPEX and OPEX analysis
Project Scheduling
Testing/ Support Value-Added Leadership:
Cross-Functional Supervision
Team Building & Mentoring
Service Delivery
Client Relations and services (PRE Sales)
ICT strategy and planning
Vendor Management

The PepsiCo Way Award

Was Awarded PepsiCo award for implementation of SDWAN in record time.

Focus and Get Things Done Fast Award

Was awarded this for spearheading the technology department during the import ban and successfully implementing projects without delay.

Audit Completion

Successfully had corporate audit done with zero findings.

CIO Award

Was awarded CIO award at DHL express for implementation of MPLS over 4G during covid. Making it possible to operate call center from home.