Bachelor of Arts

Distribution & Warehouse Manager

• Oversaw end-to-end distribution operations ensuring timely and cost-effective delivery of products.
• Managed inventory levels and coordinated with procurement to maintain optimal stock across warehouses.
• Implemented logistics strategies and improved customer satisfaction.
• Supervised a team of warehouse staff, drivers, and logistics coordinators, ensuring efficient shift planning and performance tracking.
• Monitored and optimised transportation routes to minimise fuel consumption and operational costs.
• Maintained compliance with safety regulatory standards (ISO).
• Utilised WMS systems (e.g., SAP, Oracle) for real-time inventory and order tracking.
• Collaborated with sales, customer service, and supply chain teams to ensure smooth flow of goods and
information.
• Prepared and analyzed distribution reports to identify bottlenecks and recommend process improvements.
• Negotiated contracts with third-party logistics providers, achieving cost savings and better service levels

Warehouse & Supply Chain Manager

Oversee warehouse operations to ensure compliance with regulations and company policies.
• Manage quality, quantity, and cost of goods storage and movement.
• Plan and implement safety, security, and maintenance programs for warehouses.
• Develop effective transportation methods to meet organizational needs.
• Prepare and manage departmental budgets to ensure cost adherence.
• Identify and implement cost-saving initiatives without compromising quality.
• Manage and maintain the company fleet according to company policies.
• Allocate and manage staff resources to meet changing business needs.
• Provide leadership, support, and guidance to team members.
• Track and analyse key performance metrics of logistics staff.

Branch Manager Logistics

Led daily warehouses & Distribution operations to ensure smooth business functioning.
• Managed depot managers for optimal performance and adherence to company standards.
• Monitored cost-efficiency and stock movement during transfers.
• Collaborated with sales and business development for effective solutions.
• Implemented standard operating procedures (SOPs) through depot logistics team leadership.
• Trained direct reports on daily duties and conducted audits to maintain accurate records.
• Enforced company rules and regulations through the depot team.
• Oversaw order processing to ensure timely and accurate deliveries.
• Managed budgets and administrative activities for assets.
• Implemented quality management systems (QMS) to achieve operational excellence and ISO 9001 compliance.

Warehouse & Supply Chain Manager

Led Supply Chain operations: fleet management, quality assurance, audits.
Oversaw warehouse operations: optimal packing, distribution, order processing.
Planned/monitored storage, delivery, dispatch. Maintained accurate stock control systems.
Planned storage capacity, anticipated orders, and optimized costs (collaborated with Finance).
Arranged timely deliveries: special supplies (Cold Chain) adhering to SLAs.
Motivated/organized workforce for teamwork, achieving productivity targets.
Provided staff onboarding, monitored performance, and facilitated development.
Minimized sales returns through booking/execution follow-up

Branch Customer Service & Logistic Supervisor

Managed storage, delivery, dispatch.
Ensured quality, KPIs, and SLA compliance.
Supported Sales with distribution initiatives and managed customer service.
Handled 3PL contracts.
Implemented cost-efficient logistics: right product, right time, lowest cost.
Utilized SAP systems (collaborated with IT).
Executed logistics optimization: route planning, van merging, fuel efficiency (cost savings).
Conducted internal audits (distribution/administration).