About Faisal Khanzada
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Academic Level Degree Bachelor
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Gender Male
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Industry manufacturing
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Viewed 48
About me
Dedicated Manager with over 20+ years of experience in supervision, operations management, administration, training, project management and cross-functional communication. Team player with expertise in managing staff for efficient production. Detail-oriented scheduler seeking to leverage background into a managerial role with a progressive organization. Lead technology in assisting the organization in achieving business goals. This includes proactivity in process improvement and intelligence on technologic solutions which could support the organization’s digitization plan.
Education
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1998 - 2001
University of Sindh Jamshoro
Bachelor of Sciences
Experience
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2020 - Present
Free and Fair Election Network
Head of Technical
• Fiber Laying Project (9650 Meter 48, 12 Core Fiber redundant laid with MPLS, Internet Circuit implement with Active & Passive work within 2-month record time)
• Domino Server seamless transfer to CPANEL/WHM Cloud Computing 7000+ users with 24 Domains hosting including their archiving data.
• Established VOIP (Grand stream / Avaya / Forti Voice / Cisco Voice ) Based Call Center with IVR & Escalates the Priorities of complaints.
• Data Centre seamless migration to Cloud computing.
• Windows Based Server conversion to Linux -
2014 - 2020
Ghulam Faruque Group
Deputy Manager Infrastructure , Systems & Support
• Established Solution Manager (Help Desk Support Portal) in SAP to document Complaint Mechanism on Group Level
• Provide Assistance in SAP (A1 & B1)
• Led a team accountable for over 700 classified and unclassified computer network workstations
• Trained technical staff in network operations and telephone system and oversaw training of administrative staff.
• Hired, supervised and motivated IT personnel; completed performance reviews.
• Migrated financial applications to a new data center. Installed and configured applications on Windows/Unix verified testing results and acquired stakeholder signoff early and under budget.
• Redesigned marketing website, improved SEO performance and content; increasing traffic to the application
• Served as Major Incident Manager in 24/7 on-call rotation
• Provided systems management, security administration and operational support
• Successfully managed networking, application development, telecommunications, geographic information system (GIS) and office automation teams. -
2009 - 2014
Free and Fair Election Networks
Manager Networks
o Data Integration / Master Data Management SDLC Standardization / Audit & Performance Monitoring
o Big Data Architectures, Design, Installation & Configuration Business Intelligence and Data Warehousing
o Created and implemented disaster recovery plans and procedures for Data Center, including hot sites for mission critical applications.
o SMS Gateway Installation and automatic binding script with Mobile Operators
o Data Center operations and Help Desk support.
o Enterprise Content Management / Knowledge Management Client Needs Assessment / Customer Care
o Server / Database / Network / Storage Optimization Planning Software Development / Quality Assurance
o Corporate Shared Services / Operations Cost Benefit Analysis / Cost Reduction -
2007 - 2009
MLAY-PAK
Technical Advisor
o Provide Initial Training to the employees
o Install and configure 200 Nodes Network
o Website Management
o Desktop Support -
2002 - 2007
Etilize, Inc, Karachi
Graphics Engineer
o Design Brochures in PDF format with selectable text
o Create Products 3D Tours
o Acquiring views of each sku (Stock Keeping Unit)
o Worked on top vendors like Sony, Toshiba, Lenovo, Hitachi, RCA, Pioneer, Samsung…etc
o Management of website “etilize.com”
Honors & awards
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2004
Employee of the Year
• Employee of the Year Award (Etilize Inc, Karachi)
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2024
Best Semi Annual Performance
Best Semi-Annual Performance Award 2024
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2013
Appreciation Certificate
• Appreciation Certificate (Free and Fair Election Network)