About Hassan Ali
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Gender Male
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Job Fuction Sales & Marketing
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Academic Level Master’s Degree
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Viewed 152
About me
I am a results-driven professional with experience in aftersales operations, automotive service, and customer experience management. With a background in Mechanical Engineering and a Master’s in Engineering Management, I bring a strong blend of technical expertise and managerial skills. I have a proven track record of improving operational performance, ensuring parts availability, coordinating cross-functional teams, and delivering high-quality service experiences. I thrive in roles that involve problem-solving, process optimization, and strengthening customer satisfaction and loyalty.
Education
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2016 - 2020
HITEC University
BS Mechanical Engineering
Bachelor's degree in Mechanical Engineering, demonstrating a strong foundation in mechanical design, thermodynamics, and materials science. Applied theoretical knowledge through hands-on projects, showcasing proficiency in problem-solving and analytical skills.
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2023 - 2025
Ghulam Ishaq Khan Institute
MS Engineering Management
An Engineering Management degree integrates core courses in Supply Chain Management, Marketing, Operations Management, and specialized engineering management skills, providing a comprehensive foundation for overseeing engineering projects and teams. This interdisciplinary approach equips graduates to navigate technical and managerial challenges for successful project outcomes.
Experience
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2025 - Present
iSmile Dental Software
Sales Consultant
Helping dental practices run efficiently, accurately, and smartly with iSmile Dental
Software. Sales Advisor passionate about streamlining operations and enhancing
patient care. -
2023 - 2025
GIKI
Teaching Assistant
Assisted in delivering lectures, tutorials, and labs, provided one-on-one student
support, and graded assignments with constructive feedback. Managed course
materials, facilitated clear communication between students and instructors, and
enhanced engagement through interactive teaching methods. -
2022 - 2023
Changan Islamabad Motors
Automotive Service Advisor
Ensure exceptional customer experience by setting appointments, meeting sales
goals, and assessing vehicle needs. Use a consultative approach to guide customers
in planning maintenance, generate transparent repair orders, and communicate
effectively with technicians. -
2020 - 2022
CarFirst
Vehicle Diagnostic/QC Engineer
Conducted detailed inspections, appraised vehicles, and documented conditions for
online bids, ensuring accuracy. Collaborated with inspectors and addressed
equipment malfunctions to enhance overall efficiency.